Anteil offers open-source CRM software solutions designed to help you better identify, attract, retain, service and support customers--ultimately increasing your competitive position and profitability. Employing full Web architecture, this open-source solution is available at no cost and is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution.

The heart of open-source CRM software from Anteil is a set of database tables designed to capture and manage relationships. An object-oriented approach to table design has resulted in a small set of universally applicable containers, such as people, organizations, opportunities and events. A three-layer architecture provides flexibility to adapt to differing organizations' computing environments, business logic and presentation. The applications are purely Web-based, making it possible to deploy in any intranet or Internet environment.

The relational structure is insulated from the database storage product through an abstraction layer. This permits the flexibility to use a variety of relational database management systems using the same code base. Also, the abstraction layer provides near-instantaneous transaction level data replication to multiple servers distributed in a wide-area-network (WAN) or in a local cluster of servers.

The business logic is implemented primarily PHP, but nearly any language may be incorporated through the Common Gateway Interface (CGI). Application Programming Interfaces exist for C/C++, PHP and the UNIX programming environment

The presentation layer is HTML/XML, using JavaScript for validation and navigation where browser compatibility is ensured.

The system platform is comprised of the Linux O/S and the Apache Web Server, the most popular Web server on the Internet.

Anteil open-source CRM software offers a variety of basic features to help any business manage and improve its customer relationships:

• Consolidated account information
• Contact manager
• Sales opportunity manager
• Campaign manager
• Event manager
• Consolidated marketing materials
• Corporate communications
• Calendars
• Sales forecasting system
• High-level security

• Internet Architecture.
  The same technology that fuels the Internet fuels the open-source CRM software. Using full Web architecture, it consists of three layers: a presentation layer, a business logic layer and a modular database interface layer.
   
  
• Browser-based Interface.
  Open-source CRM software is accessible through any Internet browser, such as Microsoft Internet Explorer or Netscape, so it's easy to use with little or no training. It is quickly and widely accepted by Internet novices and experts alike.
   
  
• Quick Implementation.
  The open-source CRM software can be downloaded quickly and easily from a CD-ROM or from www.anteil.com/products_download.php. It comes complete with the application modules, a tutorial and all source code. As a result, you'll become productive in no time.
   
  
• Instant Data Replication.
  The open-source CRM software enables instant global replication, allowing you to work in real-time and access the most up-to-date data--anytime, anywhere.
   
  
• Completely Customizable.
  Because the source code is freely available, every aspect of the software can be customized by your staff. If you prefer, our experienced professionals are available to customize the software to best suit your unique business needs.
   
  
• Fully Integratable.
  The very nature of open source allows faster and easier integration of this CRM application with a variety of data sources and legacy systems.
   
  
• Scalable.
  The software's Web-based architecture, together with its ability to instantly replicate data, means your application grows with your company. You can easily add users, features and functions as your needs change.
   
  
• Security Layer.
  Sophisticated multilevel security is provided, allowing you to protect both data and accessibility.